Course description

The Course on Customer Centricty teaches participants key ways by which institutions can positively impact all their multiple customer audiences and delight them all. It will teach participants:


  1. How to drive a culture of service excellence

  2. How to define customers

  3. 8 Best in Class Attitudes for Service SuperStardom

  4. 16 Customer Centric Steps for Dominating Your Marketplace

What will i learn?

  • Customer service
  • How to drive a culture of service excellence
  • How to define customers
  • 8 Best in Class Attitudes for Service SuperStardom

Requirements

  • There are no requirements or pre-requisites for this course, just a desire to boost your sales skills

$0

Lectures

5

Skill level

Intermediate

Expiry period

Lifetime

Related courses